Tuesday, November 10, 2009

Binge and Purge

I used to have a motto: "Buy them all." If I found something I really liked, or thought would make a great little gift, or was "a real find" I would buy all they had. I shop in places like Tuesday Morning where you really never know what kind of inventory they will have on any given day. It is a last chance depot for overstock, discontinueds, seconds, and out of season goods. And the prices are great. (Great means low.)

I would find something wonderful, like say, napkins embroidered with cherries. And I would buy ALL of them. Not the apples or the lemons...just the cherries. They might have two or three packages of the cherry ones, and if they fell within certain parameters I would buy them all. My parameters were simple enough: the item had to be a bargain, not perishable, it should have utility, and the design must be attractive to me. Under these rules it didn't really matter how many I bought, since I didn't really "need" any, so I'd invoke the motto and "buy them all."

Here's where it got weird. Let's say I found three packages of these cute cherry napkins, hunting to make sure I got them all, then I'd turn the corner and find a bin of them, like a dozen more. I would put the three back and get none, maaaybe one. The hunt, stalking the prey and capturing the ones that had strayed from the herd was the fun part, but to round the bend and find the whole damn herd wrecked it for me.

But really, explaining my "buy them all" motto isn't the point I want to make today. The point I want to make is I have abandoned my motto.

I'm looking for a new motto.

Last weekend my friend Francesca and I had the second of two HUGE yard sales. The first one was July 11 and we called it the 7-11 Yard Sale from Heaven. And it was an awesome bazaar of wonderfully organized, clean, well-maintained refugees from the buy them all motto days. This last--and I do mean LAST--yard sale was 11-7 Yard Sale from Heaven, The Sequel. It consisted of the rest of the stuff, the stuff that never made it to the first sale (too much stuff), and a bunch of stuff I wasn't sure I could live without.

It seems I can. Live without, that is.

I made many families happy. I made friends and neighbors happy. I made myself happy. And today I will make the local thrift store happy.
The taxman may suspect I padded my estimate of donated goods, but he'd be wrong as there is no conceivable way to put a precise value on all I've donated this year other than to say it was a monster crap load!

More important, there is no way to put a value on what I have gained this year. For one thing, we have gained a home gym! In the space that used to house the darlingest little Christmas plates, and the loveliest crystal goblets, and the cleverest kitchen gadgets there is now a nice collection of exercise equipment, weights, jump ropes, yoga mats, exercise videos and a tv to play them on.
Well sure, there is also a refrigerator full of beer and a freezer full of bacon, lasagnas, chicken thighs and butter, but c'mon, man doesn't live by (Oroweat Country White) bread alone!

And yes, that's in there, too, because we can never forget the Commutative Property of Addition and we must apply it here: Binge+Purge = Purge+Binge.

Oh my god, a new motto!

Monday, November 2, 2009

Happy, Happy, Joy, Joy

I was just thinking about how wonderful Fall is. With all due respect to Christmas, I think Fall has earned claim to the song title, "It's the Most Wonderful Time of the Year." The wind makes cheery leaf piles dance. The sun is bright and fully ripened. The air carries the scent of a future snow. Everything is still alive.

Like me and my (literal) cronies, there is no new growth. But death couldn't spell 'nigh' if it had a mouthful of it.

Despite all this talk of "the universe is always listening-in on what you say" there are strong indications that speaking of one's own death really holds no sway with the universe. The universe may be listening-in, but (thank the gods) it is ignoring most of what it hears.

No. It's a man-made comfort to think someone is listening. It's a man-made ego to think someone is listening to him. It's man-made misery to discover the wheel he's been handed steers nothing. But! It is man-made joy to pretend to steer anyway!

Don't believe me? Next time you go on Autopia, Mr. Toad's Wild Ride, or Roger Rabbit's Car Toon Spin just sit there. Don't so much as pretend to steer. And by doing so, you will have reclaimed your power...at the expense of your joy.

Think about the joy of the changing seasons. Anticipate the joy in the change of your life path, just around the bend. If you have to, dig joy out from under the dirty fingernails of your worst day ever. And when you're done taking care of that ugly business, grab your little wheel and pretend to steer again! You can follow the signs that say, "Joy & Wonder, this a-way" and avoid the signs that say "Peril & Doom, that a-way" just realize it's quite possible someone has switched the signs.

Prime suspect: The universe.

Wednesday, October 28, 2009

A Happy Outcome

Sometimes the world of business savvy and the world of doing the right thing butt heads. Today they shook hands.

I have been in an ongoing hassle with a company called Outdoor Rugs. Today they did the right thing and at the same time redeemed my faith in the possibility that commercialism, profit-making, and the bottom line can walk in peace with integrity.

People don't go into business to demonstrate their moral virtue, but that is no reason to abandon it entirely. Enter Customer Service.

Not a living soul on Earth today, at least not those who were also on Earth 40 years ago, can say customer service has improved over the years. Rather, we mourn its near demise. But a turnaround may be coming as businesses are forced to compete with each other with the slimmest of margins, and shipping costs continue to rise. The battlefield on which they must fight (with each other) is the field of exemplary customer service practices.

The Pebble Beach company has a motto, and Disney has a similar one, that goes something like this: "Exceed the expectation of every guest every time." Those companies have reached the pinnacles of success and own the respect of millions.

Every company should strive for that pinnacle.

So what happened to me was simple. I ordered a product that did not live up to any reasonable expectation and I complained about it. Skipping past the middle part, the company, in the end, did the right thing. All is well because they did the right thing.

If you had talked to me a week ago, I might have had nothing good to say about OutdoorRugs.com, but today I can say this company has found its own heart and there is hope for its survival.

But what put them in a position to make a simple transaction reversal so grueling? You. Well, not you personally, but you who would exploit them, thus putting them in a defensive posture.

To those "of you" who would exploit companies with no better reason than because you can get away with it I would ask you to stop it. If you buy a prom dress, tuck the tags in, wear it to the prom and then return it, you are the problem. If you buy a hair dryer and use it in the shower and get electrocuted and sue the company, you are the problem. If you blame someone else for your idiocy, misdeeds, or neglect, you are the problem. And you are costing the rest of us a lot of money and headache for your selfish actions.

My readers are not the "you" of which I speak. This blog isn't read by the "you's" who would do things like tuck in tags. In fact, the problem is they don't read. They don't read the directions, the rules, the terms of the agreement, the fine print, the warnings, or the labels.

The result is more (needless) injuries, causing more (mercenary) trial lawyers to sue more (innocent) companies so more (dumb) juries can award more (ridiculous) awards to more (undeserving) idiots who were injured because they didn't read the label on the toaster that said, "Do not use this product while swimming, showering, or bathing."

I'd like to thank OutdoorRugs.com for doing the right thing. I will definitely do business with them in the future because of this good final outcome. And if it had gone the other way, this blog might have been entitled A Grumpy Outcome. (That's a Snow White reference, there.)

Let's ALL do the right thing, how's that sound?

Thursday, October 15, 2009

Castles in the Air

What does it mean when you are casually flipping through a catalog, and at the very moment your eyes land on an item, in this case a card game called "Storming the Castle" a character on tv says, at that very moment "...storming the castle...". What is that!?

The game is based on the movie, The Princess Bride, in which Billy Crystal and Carol Kane say farewell to the heroes, "Bye, boys! Have fun storming the castle!" The tv character was the ex-wife of Gary UnMarried. She was offering an exultant farewell to their Marine friend who had been called back to active duty.

It's not like I saw some dumb game in some dumb catalog and for some dumb reason it caught my eye. And then after a minute or so some dumb person says something kinda similar. Oh, no. My eyes and her voice were in perfect sync. I saw the words. She read them.

Yesterday, to add a bit more to this mysterious castles in the air confluence, I finished a little movie/slideshow for my upcoming art show. The title? "The Castle Builder." I know!

I was going to post it on YouTube, but I don't have permission from the guy who recorded the poem I used for my soundtrack, Longfellow's "The Castle Builder". When I do, I shall post it.

On October 30th a friend and I are going to a party at Eagle Castle Winery. I shall be magnificent in the Maleficent costume I purchased at the D23 Expo, although I don't "relish" the idea of green face paint. (Ha'yuck!)

Now that all this castle stuff has been happening, I'm sure I'll pick up on castle references everywhere. And oh my god, Tuesday we had a storm! Weird.

Friday, September 18, 2009

A Disney Experience You Couldn't Imagineer, Part III

I really need to get a life going here, so I'll make this brief.

Go, just go, to the next D23 Expo. As good as this one was, the next one is bound to be even better.

Buy and trade useless pins. Wear lanyards and dorky mouse ears. Drink $3 water. Eat $9 hamburgers. Stand in line for hours. Willingly hand over your camera and cell phone. Meet wonderful people. See wonderful things. Have a magical experience.

See you next year. (Get in line early if you want to get a voucher.)

A Disney Experience You Couldn't Imagineer, Part II

Fair warning, I am forgetting lots of unforgettable folks who appeared at the D23 Expo. Without pictures (they confiscated our cell phones and cameras for arena presentations) I have no personal record. Funny story, this guy sitting next to me was "analog Twittering" throughout one presentation. He had a little notebook and he was recording his tweets in pen and ink, for later transcription into his Blackberry account. Now I'm kinda wishing I was following him. I could use his notes.

I'm kind of torn. As weird and disconnected as I felt without my phone and camera, it was actually kind of nice to experience things on a human sensory level. So often we miss what's happening when we are recording what's happening. In the panels and presentations where cameras were allowed, the flashes and motor drives were a huge annoyance. Despite the fact that Disney fans are the nicest, cleanest, most courteous fans on Earth, they can't be trusted to obey a request as simple as "Turn off your cell phones. No flash photography, please."

Witness the blog entry of Phil Johnson of Roadside Attraction, "Though I was able to sneak my camera in, I unfortunately wasn’t able to get any good pics. Too blurry." Phil, your "woe is me" emoticon irks me to the core. I say "razzberry" emoticon to you, you camera-sneaker-inner, you. And to demonstrate my ire, I'm stealing your pics.










The arena.....................Marty Sklar....................Darth and Friends

So, who was there, you are asking. Well, I was there for one. And I'm sitting in an arena with three or four thousand Disney fans like me, and by the way, less than one tenth of one percent of them were under age 20. I had no idea what to expect. A familiar Disney announcer-voice pierces air. Air thick with anticipation. A guy I didn't recognize comes onstage and as it happens he's one of the guys who has been mixing the vat of Kool-Aid I've been drinking all these years, but still don't know, or care about, his name. He welcomed us like we were individuls, each of us invited to a party at his home on Christmas morning.

He speaks, "Ladies and gentlemen, please give a warm Disney welcome to [one or more of these celebrities you will recognize by face and by name]...
Betty White, Robin Williams, Johnny Depp (dressed in full Capt. Jack Sparrow regalia), John Travolta and Kelly Preston, Nicolas Cage, Donny Osmond (who danced with Cheryl Burke of DWTS), Courtney Cox...

...and [one or more of these people whose name OR face you will know, but not necessarily know both]...
Joseph Fiennes (Shakespeare in Love), Patricia Heaton (Everybody Loves Raymond), Ed O'Neill (Married with Children), Miley Cyrus (Hannah Montana), Tom Bergeron (Dancing With the Stars and America's Funniest Videos)...

...and [one or more of these people whose names you might recognize but couldn't pick them out of a lineup]...director of creepy movies, Tim Burton; director of wonderful movies, Bob Zemeckis; recently retired 54-year employee of Walt Disney Company and only person to attend opening of all the Disney theme parks, Marty Sklar; co-star in her big screen debut with her parents John Travolta and Kelly Preston, Ella Blue Travolta; soundtrack, score and song writer, Dick Sherman of the Sherman Brothers; Disney artists-of-much-acclaim, Noah and Robert Kincade...

...and [one or more of these beloved Disney characters]...Mickey Mouse; Minnie Mouse; Donald Duck (and the guy who does Donald's voice); Goofy (and the guy who does Goofy's voice); The Muppets...all of them, not just Kermit and Miss Piggy, aboard a miniature Mark Twain steam boat on stage; and Darth Vader accompanied by let's say, 23, Storm Troopers...

...and the newest (shockeroo alert, she's black) Disney princess...Princess Tiana from the bound to be a hit movie "The Princess and The Frog." This gal sang, like an angel, a song from the movie. I admit I held a preconceived, and ill, notion of this movie, because I can't bear to see one more race victimization story. I was pleasantly surprised, not only by the song, her singing, and the animation, but mostly the wonderful way the story is told. It pretty much follows the Soroptimist message, to "live your dream" leaving race out of it other than to demonstrate we ALL have dreams, and we ALL meet obstacles, and we all have to persevere. Plus now little black girls can wear a cute little costume to Disneyland and be a Disney princess like little blond girls, little brunette girls, little redheads, little Native American girls, little Middle Eastern girls, and little Asian girls. Tha's cool.

I'm telling you, the talent and creativity and celebrity and nostalgia they brought to this expo was above and beyond a Disney fans wildest imagination. Which says a lot.

At one of the presentations they did a fantastic, fast-paced, wide-screen, hi-def, video montage of Disney movies and television shows, both old and new, and the underlying soundtrack was LIVE. Singers and musicians performed in perfect sync with the video. It was unbelievable.

[Insert 'woe is me' emoticon here] I'm doing a horrible job of relating the Disney Magic to you. Picture it this way, "Ladies and gentlemen, please welcome our special guest, former president and animatronic legend, Mr. Abraham Lincoln." Abe then introduces Barack Obama. And the president of the United States introduces Walt Disney, whose cryogenicly frozen body has been specially thawed for this first-ever D23 Expo.

And no, with the exception of Obama's animatronic figure, none of these guys were actually there (that I know of) but it was almost as amazing as that, and that's what I'm trying to convey.

Every time you sat in the arena, there was going to be an amazing personal appearance, or performance, sneak peak, or insider preview, most of which were a complete and utter surprise. Nothing about it was lame. I'll go so far as to say, even if you consider yourself a non-Disney person, who thinks of Walt Disney as a butt-obsessed drunken bastard, even you would have been impressed by the artful orchestration of this expo. It was that good.

For me, a Disney fan, words cannot describe the feeling you get when a corporation as big as Disney kneels down in front of you, takes your hand, looks into your eyes, and says, "We get you. We appreciate you. And we thank you. Without you, the well-heeled, middle-aged, nostalgia-dipped, Kool-Aid drinking Disney fan, we would be nothing."

What makes it EVEN BETTER is you're in a room with thousands of people who also get you, appreciate you, and without them, the pins would not be collectible, the lines would be short and boring, and ear hats would look just plain stupid.

Thank you, you people. You people like me.

A Disney Experience You Couldn't Imagineer, Part I

Ladies and gentlemen, boys and girls, please keep your hands and arms inside the blog at all times.

Once upon a time, there was a Disney fan who traveled to a magical place and experienced adventures she could never have dreamed of. She walked among people of "her kind." She waited in line with them. She dined with them, in line. She shopped with them, in line. And she talked with them about all the things they had in common, all while waiting in line.

For those of you who are line-waiting averse, this might seem like your vision of hell. But for a Disney fan, lines are part of the experience. For me the line-wait adds something special to the experience. It puts the queue in quintessential. It's the best way to observe people, meet people, and talk to strangers...and to find stranger fans than these, you'll have to go to Comic-Con, where you're bound to see some of the same people, not coincidentally.

By now you might be thinking, "Hey, let's get on with the blog! We're tired of waiting to read about what the heck you waited in line for!" (~sorry~)

"C'mon everybody, here we go-o-o-o-o!" (That is a Peter Pan reference, by the way, for those of you who only read the book.)

Welcome to D23 and the D23 Expo.
What is D23? The D stands for Disney. The 23 stands for 1923, the year Walt Disney Studios opened. It's a fan club. But more than that, it's a Disney fan club. To be honest it is a Disney geek club. And I'm proud to say I'm a charter member. You can be a charter member, too, if you sign up in 2009.


The D23 Expo was billed as "The Ultimate Disney Fan Experience." Oh bo'ee, was it ever. I really had no idea what I was in for. It exceeded my expectation to such a degree that I'm almost afraid to go next year, for fear it can only disappoint, now that my expectation level has been raised so high.

The Anaheim Convention Center is across the street from the Happiest Place on Earth (Disneyland, for those of you who...oh never mind, just try to keep up.) This was the venue for the first-ever ultimate Disney fan experience. And even though I was this close to "The Park" I never set foot on the happiest hallowed ground on Earth. Didn't need to. Didn't have time. I was with my peeps and I was happy. Granted, I did get a little sleepy, grumpy and dopey by the end of the day. Goofy, maybe. Bashful, never. I made friends and had an absolutely amazing time.

Disney got it so right I will never underestimate the power of Disney Magic again. I'll even go so far as to suggest they administer the Obama health care plan--all the way from design, to marketing, to distribution, to fulfillment. As opposed as I am to SM (Socialized Medicine) I think the Imagineers could find a way to serve up this vat of Kool-Aid, and have America smacking their lips in gratitude. And now, back to our story.


I started ~gulp~ pin trading. I became a collector of Tinker Bell pins at this event. The whole pin trading thing kind of eluded me until the expo. Then I was surrounded by it, immersed in it, and swept away by it. I don't know what happened to me, but I suspect Pixie Dust. This morning I actually put my pins in a display case. Well, not my Tink pins. My Tink pins are on my Tink lanyard. I have a Tink lanyard, for Peter's sake! What the?!



I was able to resist the Vinylmation craze, thank god. If you don't know what I'm talking about here are a few pictures of these highly collectible rubber dolls, which until this expo I had never even heard of.








Left to right they are blank white, Kermit, Oopsey, Pick Me, and Ham and Eggs. They are 3 inches tall, but also come in 9 inch sizes. And a 5 footer painted by Disney artist-of-much-acclaim, Noah, sold at the D23 auction for $4400. People go nuts for these things. And not just Japanese folks who really go for this strange kind of animation that is, to me, weird, borderline creepy. So I bought just the one...which does not constitute a craze. In my defense I only bought the D23-Members-Only-Exclusive-Limited-Edition one that you can get today-only, but not unless you have the special-voucher-that-you-can-only-get-if-you-are-in-line-at-6-am, or, until-such-time-as-they-become-available-to-the-non-voucher-holding-public (which turned out to be at 4 pm that day), otherwise, you're going to have to wait until tomorrow, where you can buy-as-many-as-you-can-afford on eBay. I will never sell mine. Nor will I take it out of the Special-Edition-D23-Member-Exclusive tin. They're just too creepy. Kool-Aid anyone?

Enough about Vinylmation, Tink and pin trading. In my next post I will tell you who was there. It will blow your mind.